Who can access the Common Ailments Service?
Any patient who lives in Wales or is registered to a Welsh GP is eligible to access the Common Ailments Service. The only exclusions are:
Temporary residents whose usual address is not in Wales
Care Home residents
What conditions are covered?
Pharmacists can offer advice and/or treatment for 26 agreed conditions. These are:
- Athletes foot
- Backache (acute)
- Cold sores*
- Conjunctivitis (bacterial)
- Dermatitis (acute)
- Dry eye
- Head lice
- Ingrowing toenail*
- Mouth ulcers*
- Nappy rash
- Oral thrush
- Sore throat/tonsillitis
- Vaginal thrush
*advice only conditions - no treatment available on NHS. Note that where treatment is available for the condition, it can be supplied free of charge.
What about conditions not included (e.g. cough, cold, rash)?
Patients suffering with other conditions will not be able to access the Common Ailments Service. They may however receive advice from the pharmacist and the option to buy medicines over the counter. If a pharmacist feels that the patient needs to be seen by the GP they will refer appropriately.
Can everyone be referred to the Common Ailments Service?
For some conditions there are exclusions based on
Common ailments service - quick reference guide